CRM

CRM

Client-oriented companies need to monitor the effectiveness and, if it is necessary, change current clients' communication processes. Why is it important? First of all, because they need to maintain partnerships with existing customers as well as define the vectors of company's development and discover the directions to cooperate with new clients.

As the result, the market formed an approach to managing a company's interaction with current and future customers - CRM (Customer Relationship Management). Today there are many variations of automated systems, designed by different vendors and system integrators.

Searching for the optimal solution, companies are not always able to form their expectations and find the best product. Of course CRM project's success mostly depends on the customer's involvement in the process, but it also requires an experienced partner.

"IT-Integrator” has an individual approach to each project, based on needs and possibilities of the customer. The company offers targeted solutions, including vertical specialization, for example for finance, insurance, logistics, retail etc.

"IT-Integrator" company provides complex implementations based on enterprise box solutions (Oracle Siebel CRM and Microsoft Dynamics CRM) as well as offers individual projects in certain areas.